Ordering

Many plants are in limited supply, so early ordering is recommended.
You can choose whether to pay by Credit Card online, via Paypal, which we recommend, or you may send a Personal Cheque, drawn upon a UK bank , made payable to Pantyfod Garden Nursery. If payment is by cheque, the shipping of your order will occur once the payment has cleared (generally 7 to 10 days).
For further information about Paypal, please see our Privacy Notice.
All orders are confirmed to the customer via email.

Shipping

Your order will be sent as soon as possible, weather permitting. Parcels are posted between Mondays and Wednesdays, usually from February to October. Orders received at other times will be held until the start of the next dispatch season.
One to three plants will be sent carefully packed in blister packs made from recycled materials. (These make excellent gifts). Larger orders will be sent boxed by Royal Mail 1st Class post, or Parcelforce 24hr. We recommend 1st class / 24hr delivery as the safest for your plants.

Substitutes

If part of your order is unavailable, we will recommend alternatives. We will not send substitutes without first contacting you.
Backorders may sometimes be possible, please email.

Your Account

Once you have created an account with us you will be able to log into the site whenever you wish, using your email address and password. You can edit your details at any time. You do not need to register an account with us to browse our products or to add them to a shopping basket but you must have an account to complete a purchase.
Registering is easy and takes only a short time. We do not store credit card details.
When you return to the site in future, simply click on My Account.

Plants

We always endeavour to correctly name our plants, and believe we have achieved this, however we cannot absolutely guarantee they are as named.
All our plants leave us in good condition. If plants arrive in a damaged condition then please let us know immediately, in writing, within five days of receipt. Please save all packaging and note the time and date of delivery. We are not responsible for plants subsequently affected by severe weather or other adverse conditions.

Copyright

All rights, including copyright, in this website belong to Pantyfod Garden Nursery or its partners. Any use of this website or its contents, including all images is prohibited without the permission of Pantyfod Garden Nursery or its partners.

VAT

All prices include VAT @ 17.5%. If you require a VAT receipt, please ask when ordering.
Our VAT No. is 801 2208 90.